.question { font-size:16px;font-weight:bold;padding:10px 0; } .answer { font-size:16px;display:none; }

FAQS





QuizTime is an online learning system consisting of highly relevant and practical content delivered one question a day, one concept at a time, using a web-app quizzing platform. Questions are delivered once per weekday at a time and with a delivery method you select — by text or email. When you respond, you will immediately receive feedback, including the correct answer and a concise rationale with links to supporting resources. If you answer correctly, you will receive credit for the question once you acknowledge that you read the rationale. If you answer incorrectly, you will immediately be offered one more opportunity to answer. Each question remains “live” for 48 hours, but if you are unable to get to a question during that 48- hour period, it will be presented to you at the end of the quiz.


Sometimes our emails are considered as junk by some mail providers. If you don’t see our emails in your Inbox, then please be sure to look for them in any spam or junk mail folders you have as well as any quarantine software that you may be using. If you still do not receive your questions, please email camhl@vumc.org with your email address used to enroll in the course.


There is no way to pause delivery of questions for vacations or any other reason. Each question will have an expiration date of 48 hours after it has been sent to you . Some courses will automatically provide a "last chance" to answer any questions that you were not able to attempt. If that option is enabled, then after you've received all the questions in the course you will be re-sent any questions that you were not able to attempt with a final 48 hour window to attempt those questions.


There is no way to resend missed questions during the course. Most courses will automatically provide a "last chance" to answer any questions that you were not able to attempt. If that option is enabled, then after you've received all the questions in the course you will be re-sent any questions that you were not able to attempt with a final 48 hour window to attempt those questions.




CE certificates are provided by our CME system at https://vumc.cloud-cme.com, and instructions for claiming your credit/certificate will be emailed to you once your course is complete.


Each question you are sent will have a URL that is unique to you and will take you directly to your question without any need to log in. If you have been enrolled into a course by a course administrator and you did not already have an account with QuizTime then the system will automatically create an account for you. However, the password to that account will not be sent to you since it is a security risk to include a password in email, so you will need to reset your password in order to establish a password for logging in. Please review your enrollment details when you log in to be sure the information is correct and you receive the correct type of CE credit.


You can use our Password Reset tool to start the process. Click here to be redirected to the tool.




CONTACT SUPPORT

Please complete the following form to submit your question/issue to our support desk. Your ticket will be handled as quickly as possible during normal business hours: 8am to 5pm, Monday - Friday, US Central time.

If it is currently within those business hours you may also call our support desk toll-free at 844-432-QUIZ (7849) or email us at camhl@vumc.org.
(function($) { $(document).on("click",'.accordion',function(){ let plus = $(this).find(`.plus`); let symbol = plus.text(); plus.text('-'); if(symbol == '-') plus.text('+'); $(this).parent().next('div').slideToggle(); }); })(jQuery);